Terms & Conditions

Effective Date: September 2025
Welcome to The Wacky Jackal! By using our website or placing an order, you agree to the following terms and conditions. Please read them carefully.

1️⃣ General

This website is owned and operated by The Wacky Jackal.

We reserve the right to update or change these Terms at any time. The latest version will always appear on our site.

2️⃣ Products & Availability

We strive to ensure product descriptions and images are accurate, but slight variations in colour or design may occur.

All items are subject to availability. If an item is out of stock after purchase, we’ll notify you and offer a refund or alternative.

3️⃣ Pricing & Payment

Prices are listed in South African Rand (ZAR) and include VAT (if applicable).

Full payment must be made at checkout before shipping.

4️⃣ Orders & Confirmation

Once you place an order, you’ll receive an email confirmation.

Orders are only processed after payment clears.

5️⃣ Shipping

We ship via The Courier Guy within 3 working days after payment is received.

Delivery times may vary depending on location, weather, or courier delays.

Shipping fees are displayed at checkout.

6️⃣ Returns & Store Credit

Returns are accepted within 7 days of delivery for store credit only, provided the item is unused, in its original packaging, and in resellable condition.

No refunds or credit will be given for items that are damaged, worn, or altered.

Courier costs for returning items are for the client’s account.

7️⃣ Privacy & Data Protection

We collect and process personal information in accordance with our [Privacy & Cookie Policy] and the Protection of Personal Information Act (POPIA).

By using our site, you consent to this processing.

8️⃣ Intellectual Property

All content on this site (logos, text, graphics, product photos, etc.) is the property of The Wacky Jackal and may not be copied or used without written permission.

9️⃣ Limitation of Liability

While we take every effort to ensure a great shopping experience, The Wacky Jackal is not liable for:

Delays caused by couriers or external factors

Loss or damage arising from misuse of products

Errors or omissions on the website

🔟 Governing Law

These Terms are governed by the laws of South Africa.

Any disputes will be handled in South African courts.

By shopping with us, you acknowledge that you have read and agree to these Terms & Conditions.