Effective Date: September 2025

At The Wacky Jackal, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

1️⃣ Information We Collect

We may collect:

Name, surname, and contact details

Delivery & billing addresses

Payment and transaction details (processed securely through trusted payment providers)

Browsing data such as IP address, device info, and cookies (for site functionality and analytics)

2️⃣ How We Use Your Information

Your information is used to:

Process and deliver your orders

Communicate about purchases, promotions, or service updates

Improve our website, products, and customer experience

Comply with legal or regulatory obligations

3️⃣ Sharing Your Information

We will never sell your personal information.
We may share data only with trusted service providers (e.g., couriers, payment gateways) who require it to fulfil your order and are bound by confidentiality agreements.

4️⃣ Data Protection

We implement appropriate technical and organisational measures to safeguard your information.

Only authorised staff may access personal data for legitimate business purposes.

5️⃣ Your Rights

Under POPIA, you may:

Request access to the personal information we hold about you

Ask us to correct or update your details

Withdraw consent for marketing at any time

Request that we delete or restrict the processing of your information, subject to legal requirements

6️⃣ Data Retention

We retain personal information only as long as needed to provide services, comply with laws, or resolve disputes.

7️⃣ Cookies & Tracking

Our site uses cookies to enhance browsing and analyse traffic. You can manage cookies through your browser settings.

8️⃣ Contact Us

For questions or requests regarding this policy or your personal information, please contact:
📧 info@wackyjackal.co.za
📞 073-625-8708

By using our website, you consent to the collection and use of your personal information as described in this policy.