Shipping Policy

At The Wacky Jackal, we work hard to get your orders to you quickly and safely.

Shipping Partner

All parcels are shipped with The Courier Guy, one of South Africa’s most trusted delivery services.

Processing & Dispatch

Orders are packed and dispatched within 7 working days after payment is received.

You’ll receive a tracking number as soon as your parcel has been booked with the courier.

Delivery Timeframes

Major centres: 3 – 9 working days after dispatch

Outlying/remote areas: 14 working days after dispatch
(Delivery times are estimates and may vary due to location, weather, or courier delays.)

Shipping Costs

Shipping fees are calculated at checkout.

Promotional free-shipping offers (when applicable) will be clearly stated on our website.

Important Notes

Please double-check your delivery address before finalising your order. We can’t take responsibility for delays caused by incorrect details.

Once an order has been handed to The Courier Guy, transit times are beyond our direct control — but we’ll gladly assist you in tracking your parcel if needed.

By placing an order with us, you agree to this Shipping Policy.